Paradox: Production Specialist
Colorado, Nevada, New York, California, Rhode Island, Washington Residents Only – Compensation:
The estimate displayed represents the typical salary range or starting rate of candidates hired in Colorado and/or Nevada and/or New York and/or California, and/or Rhode Island and/or Washington. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. This information is provided to applicants in accordance to the Colorado Equal Pay for Equal Work Act, the Nevada Pay Transparency Law, the New York City Pay Transparency Law, the California Equal Pay Act, Washington Equal Pay and Opportunity Act and the Rhode Island Pay Equity Act.
Employee Benefits:
Comprehensive and competitive benefits eligibility including Medical, Dental, Vision, EAP. 401K Disability, Life Insurance, ESPP, Sick Time, Holiday Pay, Vacation Pay.
POSITION SUMMARY:
The Production Specialist, Manufacturing is required to perform many functions within the center, including all functions performed by Production Operators. Additionally, the Production Specialist, Manufacturing will produce complex orders and operate equipment that requires more advanced knowledge and expertise. This team member will assist leadership in managing, monitoring, and facilitating all production processes. The Production Specialist, Manufacturing may take part in the tracking process, production coordination, support of transportation needs, performing final quality-checks and ensuring communication among shifts. The Production Specialist, Manufacturing communicates with other team members and/or customers as needed during production, and oversees job sharing with other FedEx Office locations and outside vendors. This team member may be responsible for taking customer orders and consulting with the customer regarding their order.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
- Take lead responsibility for production on full service orders, including finishing services and large job management
- Process and produce print/copy/finish orders as requested and/or directed
- Operate binding and other auxiliary equipment
- Perform all phases of equipment set-up, operation and routine maintenance
- Maintain equipment and supplies, to include cleaning and repairing
- Provide customer service, including problem solving to satisfy those needs with a minimum amount of supervision
- Produce work in accordance to workflow requirements in order to enable Done Right On Time quality results
- Follow instructions of supervisors and assist other team members in performing center functions
- Apply a thorough knowledge of theory and technique to achieve the highest possible quality
- Take preemptive action to prevent errors and waste
- Troubleshoot equipment and customer problems using extensive knowledge of solutions and resources
- Direct work of production team members
- All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- High school diploma or equivalent education
- 1+ year of related experience
- Prior experience of FXO products & services offerings preferred
- Commercial print environment experience preferred
- Excellent verbal and written communication skills
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Quality Driven Management (QDM)
- (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
- Suggests areas for improvement in internal processes along with possible solutions
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
- Applies Quality concepts presented at training during daily activities
- Supports FedEx Office Quality initiatives
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.Recruiting@FedEx.com.
T-Mobile maintains a drug-free workplace.