Sr Organizational Development Consultant - Hybrid
POSITION SUMMARY:
The Senior Organizational Development (OD) Consultant coordinates and executes the implementation of major organization development initiatives that may include succession planning, organizational change/design, organization effectiveness, engagement survey implementation, and workforce planning. The role supports all internal customers including Sales, Operations, and our Corporate Office. This position encompasses a variety of job activities including creating, implementing, project planning, administering, analyzing and managing the successful implementation of projects.
GENERAL DUTIES AND RESPONSIBILITIES:
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
- Create and design programs from start to finish including project planning, gaining executive buy-in, budgeting, program design, communication, timelines and execution of project
- Participate in succession planning activities, including work with business partners at all levels of the organization to set objectives, coordinate succession planning activities, synthesize succession planning data, facilitate talent review discussions and guide bench development programs
- Consult with senior leaders to diagnose and understand organizational needs in order to develop recommendations for improvement
- Consult with Human Resources team to develop strategic priorities and manage projects to address those priorities
- Develop change management plans to support the implementation and sustainability of organization-wide programs and strategies
- Design, facilitate, and lead workforce planning or organizational effectiveness efforts
- Synthesize data from various sources in order to recommend solutions for the organization
- Benchmark and research on organization development best practices
- Create, implement, and support programs in the area of on-boarding, performance management, leadership development, climate survey, selection, etc.
- Oversee and support vendor management including vendor selection, contract negotiations, and on-going vendor relationship management and customer service
- Design and track metrics to determine the effectiveness of OD initiatives
- Provide feedback and coaching to leaders on assessment or development tools (i.e., 360 feedback, potential assessments)
- All other duties as needed or required
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- Bachelor’s Degree required, Master’s Degree preferred
- 5+ years experience in the area of organization development including organization design, change management, consulting, change management and succession planning
- Project management skills
- Experience selecting and working with vendors
- Advanced knowledge of Excel, PowerPoint, and Microsoft Word
- Experience working with technology applications including talent management systems
- Experience in assessments, coaching, job analysis, competency modeling, selection and hiring, and Engagement/Culture surveys
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
ESSENTIAL FUNCTIONS:
- Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to work within the appropriate level of independence
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
#LI-Hybrid
#Hybrid
Quality Driven Management (QDM)
- (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
- Suggests areas for improvement in internal processes along with possible solutions
- Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
- Applies Quality concepts presented at training during daily activities
- Supports FedEx Office Quality initiatives
EEO Statement
FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.
FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.
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